Voice of Customer
Analysis Redefined
To compete on Amazon you need understand your customers. With ProductScope’s Review Analytics, you can run deep voice of customer sentiment analysis using AI on 1000’s of customer reviews to gain actionable insights in minutes, fueling your growth and enhancing your Amazon product listing strategies.
No credit card required
Free Customer Insights Included
Unearth the Goldmine of Customer Demographics
with Voice of Customer Data Analysis
With our Amazon Review Analyzer, you can deep dive into your target audience – understand the ‘who’, ‘what’, ‘where’, and ‘why’. This tool empowers you to tailor your strategies based on voice of customer analytics and demographics for effective conversions, enhancing your Amazon product research, and giving you a competitive edge.
Customer Sentiments: Identify Strengths and Weaknesses
Our Amazon Product Analyzer also helps you identify product strengths and weaknesses from a customer’s perspective. By performing voice of customer sentiment analysis, you can strategize improvements, ensuring that the pros outweigh the cons in your product offerings. Our OpenAI powered Customer Insights Analysis (VOC AI) tool allows you to make data-driven decisions that keep your customers happy and your business thriving.
Buyer Motivations: Boost Your Conversions
Understand customer buying triggers and use them to craft compelling product descriptions. With our voice of the customer (VOC) analytics, you can identify what drives your customers to purchase, allowing you to tweak your marketing and sales strategies accordingly. This insight is invaluable in boosting conversions and enhancing the overall customer journey.
⭐⭐⭐⭐⭐
“Productscope’s review insights is so simple to use, and has been a game-changer for our e-commerce business. It helped us differentiate in ways we never would have thought of on our own and saved us a lot of time and headaches. We can highly recommend them.” – Gabe Jackson
Have Questions?
How can ProductScope's ChatGPT for Amazon Tools help me?
ProductScope is an AI-driven platform designed to optimize your Amazon business. We leverage the latest Amazon ChatGPT (model GPT-4) to provide strategic insights into product research, enhance listing conversions, and offer unique voice of customer analysis using Amazon reviews. Our platform simplifies the research and optimization process, allowing you to scale your business faster and more effectively.
What is Voice of Customer Analysis?
ProductScope’s Voice of Customer (VoC) Analysis utilizes AI to analyze Amazon reviews, transforming them into meaningful insights about customer demographics, intent, sentiment, and motivation. This provides a comprehensive Amazon voice of the customer understanding, which can help shape your product development and marketing strategies.
How does Customer Review Analysis benefit my retail business?
Customer review analysis offers valuable insights into what your customers truly think about your products. This feedback can guide improvements to your product listings, influence new product development, and shape marketing strategies, ultimately leading to improved customer satisfaction and increased sales.
How to Analyze Voice of Customer?
To analyze the voice of customer (VoC), start by collecting feedback from various sources such as reviews, surveys, and social media. Organize this data into categories and use AI-powered tools like sentiment analysis to identify key themes and trends. Prioritize actionable insights, generate a report to inform decision-making, and implement changes to improve products and services. Regularly monitor and iterate your analysis to stay aligned with customer needs.
Do I need to enter my credit card information to sign up for the Free tier?
Not at all, you can sign up for our Free tier without providing any credit card information. This gives you access to free review insights and listing optimizations per month at no cost.